Privacy Policy

We may collect the following types of personal information when you interact with our Website:

Name

Email address

Cell phone number

Address

Birthday / Anniversary

We may use the personal information we collect for the following purposes:

Communication: We may use your email address, cell phone number, or address to communicate with you, respond to your inquiries, and provide updates or newsletters.

Marketing Campaigns: We may use your personal information to send targeted marketing campaigns, promotional offers, or personalized content related to our services.

Client Management: If you become our client, we may use your personal information for managing your account, processing payments, and providing customer support.

Analytics and Improvements: We may analyze aggregated and anonymized personal information to improve our services, enhance user experience, and optimize our website's performance.

Sharing of Personal Information

We do not share your personal information with any third parties without your explicit consent, except as described in this Privacy Policy or as required by law.

We use cookies on our Website to enhance functionality and provide a customized browsing experience. The types of cookies we may use include:

Essential Cookies: These cookies are necessary for basic website functionality, such as page navigation and security.

Analytical Cookies: These cookies collect information about how visitors use our Website to improve its performance and user experience.

Marketing and Advertising Cookies: These cookies track user activity on our Website to display personalized advertisements or promotional content based on their browsing behavior and interests.

Preference Cookies: These cookies remember user preferences and settings to provide a personalized browsing experience.

By using our Website, you consent to the use of these cookies. You can manage your cookie preferences through your browser settings or other tools.

Our Website may contain links to external websites or services that are not operated by us. Please note that we have no control over the content or privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information or using their services. Your interactions with these external links are at your own discretion and risk.

We retain the personal information collected through our Website securely stored in our CRM database.

We do not have a specific data purging policy in place, and the information remains in our database unless there is a legitimate reason to delete it or if requested by the individual.

We take appropriate measures to ensure the ongoing security and protection of the stored data.

We utilize Google and Facebook Pixels, as well as Google Analytics, to track user activity and provide personalized advertising experiences. These technologies may collect and process user data for advertising and analytics purposes.

You can manage your preferences for personalized advertising by adjusting your platform settings or opting out of tracking mechanisms.

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please be aware that no data transmission over the internet or storage method is completely secure, and we cannot guarantee absolute security of your information.

Our Website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that we have unintentionally collected personal information from a child, we will take steps to promptly delete the information from our records.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

We encourage you to review this page periodically for any updates.

Your continued use of our Website after any modifications to this Privacy Policy will constitute your acknowledgment of the changes and your consent to abide by the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: SerenityPlumbing@Live.com